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INDUSTRY · LOGISTICS & SUPPLY CHAIN

Logistics software that answers “where is it?”

Seamwire connects warehouse, carrier and ERP systems for distributors and 3PLs: dock scans that update customer tracking, dispatch without the group chat, and exceptions raised the minute a scan is late. A 40-to-400-person distributor or 3PL running a few depots and more than one carrier. The signal: customers phone to ask where things are, and someone answers by opening three screens.

Start with a 10-day first stepSee the work
An L-shaped yard seen low from the ground: a powder-blue depot with a sage gable and a big rounded door, a crane swinging a coral container over the yard. A truck blinks its lights, a pulse runs from the dock scanner to the tracking tower, then the truck drives its loop.
An illustration of the work, not a client site. Typical first step: Wire your dock scans to customer tracking, so “where is it?” answers itself.
01

WHERE THE DAY GOES WRONG IN LOGISTICS

  1. 01

    A dock scan is missed, and nobody notices until the customer asks two days later.

  2. 02

    The carrier's portal says delivered, your WMS says picked, and the order desk re-keys the truth into the ERP at six o'clock.

  3. 03

    Dispatch lives in a group chat. The person who knows which truck took what is on holiday.

02

WHAT WE USUALLY BUILD

  1. 01Scanner, warehouse and carrier events in one tracking view your customers can see too
  2. 02Dispatch that assigns, confirms and updates the customer without a phone call
  3. 03Exceptions raised the minute a scan is late, routed to a person who can act

THE FIRST STEP

Wire your dock scans to customer tracking, so “where is it?” answers itself.

WHAT WE MEASURE FROM DAY ONE

  • — “Where is my order” calls per hundred shipments
  • — Minutes from a missed scan to someone knowing
03

SYSTEMS WE COMMONLY CONNECT

Systems, not clients. We keep what you run and connect it; replacing a system is the last resort, and we say why before anything is built.

04

SERVICES FOR THIS INDUSTRY

01Custom software & internal toolsInternal tools, dashboards and workflow apps that replace spreadsheets, built new or rescued and improved.02Systems integrationERP, CRM, warehouse and accounting systems connected, so data is entered once and nobody re-keys it.
05

QUESTIONS FROM LOGISTICS TEAMS

Can customers track their orders without calling us?
Yes. We connect your dock scans, warehouse events and carrier updates into one timeline, and show it on a tracking page or customer portal, so most “where is it?” calls never happen.
We use several carriers. Can they all feed one view?
Yes. Each carrier's updates are translated into the same set of milestones, so dispatch and customers see one consistent status whichever carrier has the parcel.
What happens when a scan is missed?
The system expects the next event; if it is late, it raises an exception to the person who can act, with the order, the last known location and who to call.
06

GUIDES

01How to replace spreadsheets with custom software (without stopping the business)HOW TO · 6 MINWhen a spreadsheet has become a critical system, how to replace it with a custom tool safely: what to copy first, how to run both side by side, and how to move the data without losing anything.02ERP integration for manufacturers: what it involves and where to startEXPLAINER · 7 MINA plain guide to ERP integration for 50–500-person manufacturers: which flows to connect first, how machine and shop-floor data reaches the ERP, common systems (SAP Business One, Dynamics, Odoo, Tally), and the pitfalls.03Build or buy: when a custom internal tool beats off-the-shelf softwareDECISION · 5 MINA practical way to decide between buying software and building a custom internal tool: the questions to ask, the hidden costs on both sides, and when a hybrid (buy, then connect) is the best answer.

YOUR FIRST STEP

Wire your dock scans to customer tracking, so “where is it?” answers itself.

Ten working days, one process, shown working. You leave with a business case and a dated plan, and keep everything it produced.

Start the first step