STUDIO

A point of view, and the people behind it.

Most companies don’t needanother tool. They need the onesthey already run to work as one system,built by the people who scoped it,and owned by them when we leave.

Professionals across fifteen disciplines: 50+
A dedicated team on each engagement: 3–5
Working days to a first working screen: 10
Hours from UTC: live overlap with your working day: −5/+5:30

02HOW WE WORK

Five things you canhold us to.

Not values on a wall. Each one is something you will see us do in the first two weeks, and each comes with the reason you can check it.

01
The people who scope it build it.
No handoff to a different bench: the team on the first call is the team in your repository.
02
We start with one process, not a programme.
The first step is ten working days on a single process, and it ends with a working screen and a business case.
03
We extend what you have before we replace it.
Your ERP, CRM and spreadsheets stay where they are; the work is making them behave like one system.
04
You own everything from the first commit.
Code, data and infrastructure accounts sit in your name throughout, not on completion, so there is nothing to lock you in.
05
You hear from us in writing, every week.
A weekly note on what moved, what didn’t and what we need from you, and replies to anything else usually the same day.

03THE BENCH

Fifteen disciplines,each owning something.

More than fifty people across fifteen disciplines. Each engagement gets a dedicated team of three to five of them; choose a role to see what it owns and when it shows up.

Shape · 05

Before anything is built: the process, the case, the map.

The plan, the weekly note, and being the one person you call.
Shows up in
Shape: yesBuild: yesRun: yes
The business case: which process to fix first, and what fixing it should change.
Shows up in
Shape: yesBuild: noRun: no
The system map: how your ERP, CRM and the rest fit together, and what moves where.
Shows up in
Shape: yesBuild: yesRun: no
How the work actually happens on your floor, written down before a screen is drawn.
Shows up in
Shape: yesBuild: noRun: no
The screens your team will use all day, and the decisions behind each one.
Shows up in
Shape: yesBuild: yesRun: no

Build · 07

The working software, in your accounts, reviewed and tested.

The data contract between your systems: what moves, when, and which one is the source of truth.
Shows up in
Shape: yesBuild: yesRun: yes
The services that do the work: the rules, the workflows, the jobs that run overnight.
Shows up in
Shape: noBuild: yesRun: no
The interface your team touches, built to the designs and to the devices on your floor.
Shows up in
Shape: noBuild: yesRun: no
The parts that read, classify and draft, and the measure that says whether they earn their place.
Shows up in
Shape: noBuild: yesRun: yes
The working prototype that makes a decision easy to take, including the first-step screen.
Shows up in
Shape: yesBuild: yesRun: no
How the interface responds, so people can tell a step worked without asking.
Shows up in
Shape: noBuild: yesRun: no
The tests that let us change things without breaking what already works.
Shows up in
Shape: noBuild: yesRun: yes

Run · 03

Where it lives afterwards, and how it stays safe and watched.

Where it runs: in your cloud account, in the region you nominate, sized to the load.
Shows up in
Shape: yesBuild: yesRun: yes
The path from a reviewed change to production, and the monitoring after it lands.
Shows up in
Shape: noBuild: yesRun: yes
Access, secrets and dependency scanning: every line of the practice sheet below.
Shows up in
Shape: yesBuild: yesRun: yes

Shape · role01 / 15

Project lead

Owns

The plan, the weekly note, and being the one person you call.

Shows up in

ShapeBuildRun

Hover or tap a role. A typical engagement draws three to five of these people.

04HOW WE SCALE WITH YOU

The same discipline,sized to the operation.

A five-person firm and a five-hundred-person operation don’t need the same engagement. Every one of them starts with the same first step.

Engagements by size of operation
	Smaller operationLarger operation →
	SMALL BUSINESSOne process	MID-MARKETSeveral systems	ENTERPRISE & LARGE OPERATIONSThe whole estate
Where it starts	Start with one process.	Connect what you already have.	Design the system of systems.
The first win	One painful process (quoting, scheduling, intake or invoicing) rebuilt and running.	Your systems talking: one data model, automated handoffs, a dashboard leadership actually opens.	An architecture the whole organization can see: systems, data, integrations, owners.
What it looks like	Scope agreed in writing before we start Live in weeks, not quarters Built on tools your team can run and change You own the code and the data, with no lock-in	Integration first: we extend before we replace Automation across departments, not inside one Reporting wired to live data, not Friday exports A roadmap tied to numbers you choose	Architecture first, then delivery in phases Security, compliance and monitoring from day one A plan for the legacy systems, so nothing breaks mid-flight A named team, start to finish
How it grows	When the first process has earned its keep, we connect the next. Never before.	Each connection makes the next one faster to build, and none of it needs a platform migration.	Built to be inherited: documented, monitored, and maintainable by teams after us.

SMALL BUSINESS

Where it starts: Start with one process.
The first win: One painful process (quoting, scheduling, intake or invoicing) rebuilt and running.
What it looks like: Scope agreed in writing before we start
Live in weeks, not quarters
Built on tools your team can run and change
You own the code and the data, with no lock-in
How it grows: When the first process has earned its keep, we connect the next. Never before.

MID-MARKET

Where it starts: Connect what you already have.
The first win: Your systems talking: one data model, automated handoffs, a dashboard leadership actually opens.
What it looks like: Integration first: we extend before we replace
Automation across departments, not inside one
Reporting wired to live data, not Friday exports
A roadmap tied to numbers you choose
How it grows: Each connection makes the next one faster to build, and none of it needs a platform migration.

ENTERPRISE & LARGE OPERATIONS

Where it starts: Design the system of systems.
The first win: An architecture the whole organization can see: systems, data, integrations, owners.
What it looks like: Architecture first, then delivery in phases
Security, compliance and monitoring from day one
A plan for the legacy systems, so nothing breaks mid-flight
A named team, start to finish
How it grows: Built to be inherited: documented, monitored, and maintainable by teams after us.

If a smaller engagement serves you better, that is what we will recommend.

05SECURITY & DATA

How we handle yoursystems and your data.

Written for the head of IT who has to sign off on us. Send your security questionnaire and we will fill it in.

SEAMWIRE · Practice manualPRACTICE SHEET 05

Security & data handling

08 controls · applies to every engagement, from first access to handover

5.1 Data residencyYour data stays in the cloud region you nominate. We do not move it to ours.
5.2 Production dataNever used for development. Environments are seeded with synthetic or anonymised data.
5.3 AccessLeast privilege, per-engagement accounts, removed within one business day of a person rolling off.
5.4 SecretsHeld in your secret manager. Never in code, tickets, or chat.
5.5 Code reviewNo change reaches your main branch without review. CI runs tests and dependency scans on every pull request.
5.6 DependenciesAutomated vulnerability scanning; criticals patched on discovery, others on a scheduled cadence.
5.7 IncidentsIf we cause or discover a security incident affecting you, you hear from us within 24 hours.
5.8 PaperworkDPA, NDA and IP assignment available on request, before any access is granted.

— 05 —

NextSee how an engagement runs, stage by stage