One shipment timeline, so every ETA is the latest.
WHERE THE DAY GOES WRONG IN SHIPPING
- 01
A vessel slips two days at transshipment, the carrier sends a PDF, and the customer's ETA stays wrong until they chase you for it.
- 02
The bill of lading, the commercial invoice and the booking spell the consignee three different ways. Customs holds the box, and demurrage starts counting.
- 03
Free days run out at the terminal because the one person watching container returns was on another call that afternoon.
WHAT WE USUALLY BUILD
- 01One shipment timeline built from carrier, port and terminal events — booking to delivery, with nobody copying milestones by hand
- 02Documents checked against each other before they are filed: bill of lading, invoice, packing list and customs entry
- 03Alerts on the dates that cost money — cut-offs, free time, demurrage and detention — sent to the person who can act on them
THE FIRST STEP
Pull your carriers' milestone updates into one timeline, so every ETA your customer sees is the latest one.
WHAT WE MEASURE FROM DAY ONE
- — Hours between a carrier delay and your customer hearing about it
- — Demurrage and detention days per hundred containers
SYSTEMS WE COMMONLY CONNECT
- CargoWise
- carrier APIs and portals
- port community systems
- EDI messages
- customs systems
- track-and-trace providers
- Excel and email
Systems, not clients. We keep what you run and connect it; replacing a system is the last resort, and we say why before anything is built.
SERVICES FOR THIS INDUSTRY
QUESTIONS FROM SHIPPING TEAMS
- Can you pull carrier and port updates into one place?
- Yes. Carrier APIs, EDI messages, port portals and even structured emails can feed one timeline per shipment, so the morning status rebuild disappears.
- Do you work with CargoWise?
- We connect to CargoWise and similar forwarding systems through their supported interfaces, keeping them as the system of record and adding the views and alerts around them.
- Can customers be told about delays before they ask?
- Yes. When a milestone moves, the affected customers are told automatically, with the new ETA and what it means for them.
GUIDES
YOUR FIRST STEP
Pull your carriers' milestone updates into one timeline, so every ETA your customer sees is the latest one.
Ten working days, one process, shown working. You leave with a business case and a dated plan, and keep everything it produced.