Every enquiry captured, assigned and followed up until someone acts.
- FIRST STEP
- 10 working daysOne process, mapped and shown working, with a business case and a dated plan.
- TEAM
- Small, dedicatedSpecialists chosen for your systems, named before you start. The people who scope it build it.
- OWNERSHIP
- YoursCode, data and accounts are yours from the first commit. No lock-in.
SIGNS YOU NEED THIS
- 01Leads arrive in five places, and some are only ever seen by one person's phone.
- 02Nobody can say how long it takes to reply to a new enquiry.
- 03A good lead goes cold because the salesperson was on leave.
- 04IndiaMART or Justdial leads are copied into a spreadsheet by hand, if at all.
- 05You pay for lead sources without knowing which ones turn into orders.
- 06The CRM is full of leads with no next step and no owner.
WHAT WE BUILD · LEAD MANAGEMENT AUTOMATION
Every source into one list
IndiaMART and Justdial lead feeds, website and landing-page forms, WhatsApp, email enquiries and missed calls, captured as they arrive with the source, product and campaign attached.
Duplicates caught
The same buyer enquiring twice, or on two portals, is matched to one record by phone number and email, so two salespeople do not call the same person.
Assigned by your rules
Leads routed by product, region, language, deal size or a simple rotation, with a backup owner when someone is away, so no enquiry waits in an empty chair.
Follow-up that does not forget
Reminders when a lead has had no reply, escalation to a manager when it stalls, and a first response sent within minutes from your own templates.
Which source actually sells
Every lead keeps its source through to the order, so you can see which portal, campaign or page brings sales, not just enquiries.
Built for volume
The same design runs the lead tool RTS Auto Parts uses for 4,000–5,000 leads a month: fast lists, clear ownership, and a full history of every call and message.
SYSTEMS AND TOOLS WE COMMONLY WORK WITH
- LEAD SOURCES
- IndiaMART
- Justdial
- TradeIndia
- website forms
- Google and Meta lead ads
- WhatsApp Business
- call tracking
- CRMS
- Zoho CRM
- HubSpot
- Salesforce
- LeadSquared
- a custom CRM
- BUILT WITH
- n8n
- TypeScript
- Python
- PostgreSQL
- webhooks and schedulers
We pick tools for your situation, not ours. If something you already run does the job, we keep it.
HOW IT WORKS
- 01
A 10-day first step
One process or page, mapped with the people who do the work and shown working. You leave with a business case and a dated plan, and keep everything it produced.
- 02
Build in short, visible steps
Working software every week or two on a staging site you can click, with weekly written notes on what moved and what we need from you.
- 03
Launch and hand over
Released carefully, with monitoring switched on, then a handover pack: code, docs, runbooks and a session with your team.
- 04
Look after it
Support, monitoring and improvements on terms agreed in writing before we start, with a named team who knows the work.
WHERE WE DO THIS MOST
QUESTIONS BUYERS ASK
- How do we get IndiaMART leads into our CRM automatically?
- IndiaMART offers a lead-pull API to paid sellers, which lets an automation collect new enquiries every few minutes. We connect it to your CRM, attach the product and source to each lead, check for duplicates, and assign it to the right person. Justdial and other portals are connected the same way, through their APIs or lead emails, depending on what each offers your account.
- Can leads be assigned by product or area and followed up without anyone forgetting?
- Yes. You set the rules: product, city, language, order size or a rotation. Each new lead gets an owner immediately, a reminder if there is no reply within the time you set, and an escalation if it still stalls. Leave and holidays are covered by a backup owner.
- Does this work with Zoho CRM or HubSpot, or do we need a custom CRM?
- It works with the CRM you have. Most teams should keep Zoho CRM, HubSpot or Salesforce and automate around it. A custom CRM makes sense when the way you sell does not fit those tools without constant workarounds, or when the volume and cost per seat no longer make sense. That is what we built for RTS Auto Parts.
- Can we see which lead source actually turns into orders?
- Yes. The source stays attached to the lead through to the quote and the order, so you can compare portals, ads and pages by sales, not by enquiries. That is usually the first report owners ask for.
- What happens to a lead nobody responds to?
- It does not disappear. The owner is reminded, then their manager is alerted, and if you choose, the lead is reassigned after a set time. Every lead with no next step shows on one list, so nothing is quietly left behind.
- Can it handle thousands of leads a month?
- Yes. The lead tool we built for RTS Auto Parts handles 4,000–5,000 leads a month, of which 1,000–1,300 close, figures the client reports to us. The design scales with your volume, and you own the code and data.
GUIDES
YOUR FIRST STEP
Start with one process, working in ten days.
Tell us where it slows down. We map it with your team, show it working, and hand you a business case. If the numbers do not work, you keep everything it produced.